Frequently Asked Questions


How long will it take to receive my order?

I urgently need my order! Can you help?!

I made a mistake on the personalisation- can I change it?

I don't want to personalise my item- is that a problem?

Can I return my item?

Why are the letters on my order not completely straight?

How are your items packaged?

How much is shipping?

Can I add a gift message?